D&D took over the management of our College network several months ago and have begun to make a tremendous impact on our physical infrastructure and daily working practices. Through a wealth of experience they have been able to pre-empt any possible issues and, where equipment required immediate upgrade, have lent us a replacement until we are able to find the money to purchase, in our case a core switch. They are currently with us one day per week for one technician, but there has frequently been two technicians onsite to ensure things are running well. As Dell partners they are able to get us very competitive quotes on a range of equipment and, due to the contacts they have in the industry, have introduced us to a host of suppliers who are just as helpful and knowledgeable. D&D's pricing structure is fantastic and since replacing our outgoing Systems Administrator with them the College has saved money equivalent to a member of staff.